Airstudio Terms of Service
Welcome to Airstudio / Gaia Solutions ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our software platform and services (collectively, the "Services"). By accessing or using the Services, you ("Client," "you," or "your") agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Services.
1. Use of Services
1.1 Eligibility: By using the Services, you represent and warrant that you are at least 18 years old and have the authority to bind your organization to these Terms.
1.2 Authorized Use: You agree to use the Services solely for lawful purposes and in accordance with these Terms. You may not use the Services in a manner that violates any applicable law, infringes the rights of others, or interferes with the operation of the Services.
1.3 Account Access: You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. You agree to notify us immediately of any unauthorized access or security breach.
2. Data Privacy and Security
2.1 Client Data: We do not claim ownership of the data you upload or input into the Services ("Client Data"). You are solely responsible for ensuring the accuracy, legality, and compliance of Client Data with all applicable laws and regulations.
2.2 Data Privacy: We will process Client Data in accordance with our Privacy Policy and applicable data protection laws. By using the Services, you consent to such processing.
2.3 Security Measures: We implement commercially reasonable technical and organizational measures to protect Client Data from unauthorized access, disclosure, or loss. However, you acknowledge that no system is completely secure, and we cannot guarantee absolute security of Client Data.
2.4 Third-Party Integrations: The Services integrate with third-party tools such as Stripe, Google Calendar, and Twilio. You acknowledge and agree that your use of these third-party integrations is governed by their respective terms and policies. We are not responsible for the actions or omissions of these third-party services.
3. Support and Access Authorization
3.1 Support Access: You authorize us to access your working environment, including but not limited to your account, configuration, and data, solely for the purpose of providing technical support, troubleshooting, and ensuring proper functionality of the Services.
3.2 Scope of Access: Access will be limited to the minimum necessary to resolve your support requests. We will maintain confidentiality and adhere to applicable data protection laws while accessing your environment.
3.3 Authorization Acknowledgment: You must check a box indicating your agreement to allow this access when creating or updating your account. Failure to authorize this access may limit our ability to provide effective support.
4. Fees and Payments
4.1 Subscription Fees: You agree to pay all applicable subscription fees as specified in your agreement or order form. Fees are non-refundable except as explicitly stated in these Terms.
4.2 Payment Processing: Payments are processed through Stripe or other third-party payment providers. By submitting payment information, you authorize us to charge the applicable fees to your chosen payment method.
4.3 Late Payments: Late payments may result in suspension or termination of your access to the Services.
5. Intellectual Property
5.1 Ownership: The Services, including all software, content, and underlying technology, are owned by us or our licensors. Except as expressly provided, these Terms do not grant you any rights, title, or interest in the Services.
5.2 License: Subject to these Terms, we grant you a non-exclusive, non-transferable, and revocable license to use the Services for your internal business purposes.
